Laura Paradis

Researcher | Strategist | Service Designer

With over a decade of experience working across research, strategy and design, I apply human-centered design methods for social impact and change.

I work with teams to translate insights into tangible solutions, scale them, and align data for holistic understanding. I’m equally excited and comfortable talking with communities of color and with C-suite executives. I especially love untangling a wicked problem.

 

Aligning customer feedback across an enterprise: Using customer journey architecture to align departments and create focus

 
RESEARCH & STRATEGY